Help with the ritual
Support
Last updated 24 August 2026
Reach us
For account, billing, or brew-log issues write to [email protected]. Include the email on the account and whether you are on iOS or Android. We read every note; replies typically land within two working days.
The same address takes press and partnership enquiries — though those are usually quicker from the Press Kit — and security reports. Mark a security report in the subject line so it reaches us ahead of the queue.
Download
BrewTrax is built for iPhone and Android. Store listings will appear on this site's Download buttons when they go live. Until then, the buttons return you to the top of the homepage.
Common questions
Where did my brew go? Pull to refresh the Ledger. If you recently switched phones, sign in with the same email so sync can catch up. Deleted entries cannot be restored after the backup window.
How do I cancel a plan? Subscriptions are managed in Apple ID or Google Play settings, not inside a web form. Opening Profile in the app points you to the right screen.
Can I export my ledger? Yes — from Profile, export writes your brews and recipes to a file you can keep. See Privacy for what that file contains.
Is Commons public? Recipes you publish there are visible to other BrewTrax users. Leave a recipe private if it is only for your kettle.